General Information
Orders placed on this website will be accepted if the particular product is available. The website will authorize refunds in case the purchased product is not available. Refunds are provided through the original method of payment.
Orders
You can purchase the products and services on this website at any time. Once the order is purchased on this website, it will be delivered at the earlier, but we need at least 48 working hours to process the order.
Shipping
The shipping charges applicable on your order are $24 per order. This flat shipping rate is applicable on all purchases made on this website. You can check the order details on the checkout page. For the products purchased on this website, the total order amount and the cost of shipping and additional shipping charges (if any) will be mentioned on the checkout page.
Delivery
The website will deliver within 20 working days. An estimated delivery time will be provided for every purchase made on this website. Products and services of this website are applicable for international shipping.
Payment Details
The website does not authorize cash payment. We accept VISA and MasterCard from leading operators. Once the payment is authorized, the payment receipt will be sent as an act of acknowledgement. The website will charge for the payment only if the order is processed by us.
Status Link
The website will send your order tracking link to your registered e-mail account. You may check the link to find the current status of your order. The link will be operational once 36 hours has been lapsed from the time of delivery.
Delays
If your order has not been delivered on time, please contact us. You must report your order if the delay extends more than 7 days from the expected delivery date. If we are responsible for the delay, we will resend the order. We will bear the shipping charges for the order.
You must also report any damaged products to our customer support.
Cancellation
The website will accept cancellation on this website. We understand that you may have your own reasons for cancelling an order and we request you to provide your order number. The website will accept cancellation on delivered orders. In such cases, you must send back the order back to us. A written letter stating your wish to return the order must also be sent within 3 days from the product delivery date.
If you have received orders in a damaged state, you need to send back the order for inspection. This will take at least 12 working days. If your claim is true and the damages are genuine, then we will send a new order, bearing all the shipping charges. If the product is not available or if you request for it, we can transfer your refund amount.
Refunds
The website will authorize payment refund via the original method of payment used by the customers. The amount will be transferred once we receive confirmation. The amount will not be refunded any time earlier than 3 working days from the refund confirmation. The website will refund the payment amount to your account or card depending upon the method of payment used by you. The amount will be refunded within 10 working days. Cash refund is not available.
The website will not refund your shipping charges. The shipping charges and handling charges will not be refunded. If you return your order, you must pay for the shipping charges. The website will not refund the shipping charges. If there are any damages made to your order, you will be held liable for the same. We cannot guarantee that the orders will be accepted for returns. We will refund your payment if the product is unavailable.
Contact us
Do call us on our listed numbers if you have any questions and clarifications. You can also send your queries through e-mail.